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Legal information

Accessibility Statement

Prepared: 13 August 2026

BAL PAY S.A. aims to make its public website usable by as many people as reasonably possible, including people who use assistive technologies.

Measures taken

  • responsive layouts for mobile and enlarged text;
  • semantic page regions and heading structure;
  • keyboard-accessible links, controls and visible focus;
  • text alternatives for meaningful brand images;
  • reduced-motion support and strong colour contrast;
  • language identification for English, French, German and Luxembourgish.

Compliance status

This is a preliminary accessibility statement. The site has been built toward WCAG 2.2 Level AA principles, but has not yet undergone an independent formal accessibility audit. We therefore do not currently claim full conformity.

Known limitations

The illustrative dashboard in the landing page is decorative and may not convey product functionality to assistive technologies. Some translated legal wording is provisional pending professional linguistic and legal review. We will record any additional limitations identified by testing.

Feedback and assistance

If you cannot access information or need it in another accessible format, email support@balpay.eu. Please identify the page, the difficulty and your preferred format. We will make reasonable efforts to respond and provide an alternative.

Assessment and review

The current assessment is an internal review of the static landing site. A formal audit and statement update are planned before broad public availability or whenever the applicable accessibility scope is confirmed.